Privacy Policy

Effective Date: April 5, 2025

Website: www.nycdeepclean.com

Company: ChaunceyAllPro LLC

ChaunceyAllPro LLC (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy, security, and integrity of personal information. This Privacy Policy describes how we collect, use, disclose, store, and safeguard personal data when individuals visit www.nycdeepclean.com (the “Website”), request services, communicate with us, or otherwise interact with our business.

By accessing the Website or engaging our services, you acknowledge that you have read and understand this Privacy Policy.

1. Scope & Applicability

This Privacy Policy applies to:

  • Visitors to our Website
  • Customers and prospective customers
  • Individuals communicating with us via phone, email, SMS, or forms
  • Users interacting with our digital content or advertisements

This policy applies only to information collected by ChaunceyAllPro LLC and not to
third-party platforms or services.

2. Information We Collect

A. Information You Voluntarily Provide

We collect personal information you provide directly, including:

  • Full name
  • Email address
  • Telephone number
  • Property or service address
  • Project details and service preferences
  • Photographs or files submitted for estimates
  • Communication content and correspondence

Providing this information is voluntary but may be necessary to receive services or
responses.

B. Automatically Collected Information

When you access our Website, we may automatically collect technical and usage
data, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed and navigation paths
  • Date/time of visits
  • Referrer URLs

This information is collected through cookies, server logs, and analytics technologies.

C. SMS/Text Messaging Data

If you opt in to receive SMS communications, we may collect:

  • Mobile phone number
  • Messaging preferences
  • Message interaction data (delivery status, responses)

SMS consent data is used solely for communication purposes and is not shared or
sold.

3. How We Use Personal Information

We use personal information for legitimate business purposes, including:

  • Responding to inquiries and providing estimates
  • Scheduling services and managing projects
  • Communicating service updates and appointment details
  • Improving Website performance and user experience
  • Maintaining business records and internal operations
  • Preventing fraud and protecting business interests
  • Complying with legal and regulatory obligations

We do not sell personal information.

4. SMS & Mobile Messaging Compliance

By providing your phone number and opting in, you consent to receive SMS
messages from ChaunceyAllPro LLC related to:

  • Appointment confirmations and reminders
  • Service updates
  • Estimate follow-ups
  • Customer support communications

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying:

  • STOP to unsubscribe
  • HELP for assistance

Consent to receive SMS messages is not a condition of purchase.

We comply with applicable messaging regulations, including the Telephone
Consumer Protection Act (TCPA) and CTIA guidelines.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic and user behavior
  • Enhance user experience

You may control cookie settings through your browser. Disabling cookies may limit
certain Website features.

6. Legal Basis for Processing (GDPR Notice)

For users located in the European Economic Area (EEA), we process personal data
under the following lawful bases:

  • Consent
  • Performance of a contract
  • Legitimate business interests
  • Compliance with legal obligations

7. How We Share Information

A. Service Providers

With trusted vendors assisting with:

  • Website hosting
  • Email and communication services
  • Scheduling and CRM systems
  • Payment processing (if applicable)

B. Legal & Safety Requirements

When required by law, subpoena, or to:

  • Protect legal rights
  • Prevent fraud or harm
  • Comply with legal proceedings

All service providers are expected to maintain appropriate confidentiality and
security measures.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Maintain business and tax records
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

9. Data Security

We implement commercially reasonable administrative, technical, and physical
safeguards designed to protect personal information.

However, no transmission or storage system is guaranteed to be 100% secure.

10. Your Privacy Rights

A. GDPR Rights (EEA Residents)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

B. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information is collected
  • Request deletion of personal information
  • Correct inaccurate information
  • Opt out of the sale or sharing of personal information
  • Limit use of sensitive personal information

We do not sell personal information.

To exercise your rights, contact:
📧 info@chaunceyallpro.com
📞 646-302-8245

We will respond in accordance with applicable law.

11. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the
privacy practices or content of third-party sites.

12. Children’s Privacy

Our Website and services are not directed to individuals under 18. We do not
knowingly collect personal data from minors.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted
on this page with a revised effective date.

14. Contact Information

ChaunceyAllPro LLC
629 Chauncey St
Brooklyn, NY 11207
📞 646-302-8245
📧 info@chaunceyallpro.com